Item Return Policy
All return requests, with exception of any custom made to order orders, must be approved and a return authorization issued before return will be accepted. Restocking fee of 20% for open Lyngdorf units- please contact us for more information. Custom orders are final and will not be available for any return or refund. Legacy Audio speakers are custom, hand built, specialty items and are not eligible for a return. All sales are final. This begins the moment you place your order and your payment is processed. Deposits are non-refundable. Your credit card will be charged at the time you place your order. Some products are handmade to order and can take time to complete.
Shipping policies applicable in continental United States.
Instant Ship
At Destination HiFi we know you want your order fast — that’s why we offer Instant Ship on most purchases! Look for Instant Ship in the product title.
Destination HiFi Instant Ship Orders placed before 7:00 PM Central Time (CT) ship the same business day.
Instant Ship Orders placed after 7:00 PM CT will ship the next business day.
Instant Shipping is available Monday through Friday, excluding major U.S. holidays.
Exceptions
Please note that carrier delays, weather conditions, or high-volume periods (like holidays or major sales) may affect delivery times. These delays are outside of our control, but we’ll always do our best to keep you updated.
Tracking
Once your order ships, you’ll receive a shipping confirmation email with tracking details so you can follow your package every step of the way.
When you want it the quickest, choose Destination HiFi Instant Ship